Summary
In this course, you’ll learn how to create the right environment and resources so your teams can be fully charged for customer obsession, ultimately driving impactful business outcomes. This is an on-demand course that you can access and complete at your convenience. It takes 2 to 3 hours to finish and includes a series of short lessons (typically under 30 minutes each), a final project, and an exam. When you finish the course, you’ll have a completed action plan template to help you and your organization use customer obsession to empower, enable, and inspire your employees.
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