Summary
The impact of COVID-19 has forced a rethink of workforce strategies and the human capital management (HCM) technologies needed to support, manage, and lead an organization’s entire workforce (not just full-time employees). Organizations should review the “four Ds” to identify workforce strategies and HCM technologies that will help them adapt and lead their workforce and business. In all cases, organizations should employ more diligent workforce data management and analytics practices as foundational (not an afterthought) to their workforce strategies.
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