Summary
Over the past decade, digital triggered an explosion of marketing complexity, leaving a fragmented landscape in its wake and rendering traditional communications planning obsolete. In this post-digital age in which digital encompasses everything from search and social to TV and products, chief marketing officers (CMOs) must fuse together communications across online and offline channels. This report will show CMOs how a unifying platform serves to create a connected communications plan. This unifying platform must 1) connect to customers through an emotional action, 2) communicate the connected story across the best channels, and 3) define contextual connections that matter.
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