Summary
The role of the information architect varies in organizations from user experience experts to data integration experts to an impossibly broad collection of knowledge and skills that simply can't be embodied in a single individual. This reflects the lack of maturity of the information architecture (IA) practice in the industry and paints a picture of relative organizational dysfunction just as information management is becoming an elevated priority in many organizations. This report provides recommendations for enterprise architecture (EA) professionals to define an IA organization that can effectively bring a broad array of knowledge and skills to bear on business initiatives in a dynamic and agile fashion. It was originally published on September 28, 2012; Forrester reviews and updates it periodically for continued relevance and accuracy.
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.