Roadmap Report

Design Your Digital Store Blueprint For Customer Impact

Roadmap: The Digital Store Playbook

September 17th, 2021
With contributors:


This report examines how retail executives and digital business professionals must construct and prioritize their digital store roadmap to execute on this transformation.

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Forrester helps business and technology leaders use costumer obsession to accelerate growth. That means empowering you to put the costumer at the center of everything you do: your leadership strategy, and operations. Becoming a costumer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.