Best Practice Report

Determining the Role of the Demand Center

January 1st, 2018

Summary

Once the need for central or regional demand centers is established, clarity on what services they will provide is critical. Using our Demand Center Service Selection Model helps properly place specific services into the function best suited to develop and execute them. The model will help to determine the services that can be assigned to a back office function, either centrally located or offshored.

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