With guided walkthroughs, nudges, and tips to navigate systems like CRM and enterprise resource planning (ERP), digital adoption platforms (DAPs) improve adoption and use of enterprise applications. DAPs promote self-service, boost adoption, and provide insights on experience, usability, and optimization opportunities for both internal users and end customers. Application development and delivery (AD&D) professionals should use this report to understand the various use cases and benefits they can expect from investing in DAPs.