Trends Report

Digital And Trust Services Market Trends 2023

It’s More Than Just Signing Documents

May 5th, 2023
Tope Olufon, Senior Analyst
Tope Olufon Senior Analyst
With contributors:
Paul McKay , Enza Iannopollo , Zaklina Ber , Demi Starks

Summary

“On the internet, no one knows you’re a dog.” Attributed to Peter Steiner, this 1993 adage addressed internet anonymity: Is username_1 really a lawyer or a 12-year-old with an internet connection? We still have the same problems 30 years later, and the underwhelming reality is that the market isn’t achieving its potential. Vendors prefer beating the dead horse of document signatures ad nauseam. This report outlines market trends, addresses the untapped opportunities, and explores real problems digital trust services can solve beyond signing contracts and opening bank accounts.

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