Best Practice Report

Digital Transformation — Time For A Health Check

Revisit Your Roadmap And Adhere To Critical Success Factors

April 20th, 2023
With contributors:
Katy Tynan , Hannah Murphy

Summary

Digital transformation is a complex, multiyear, and enterprisewide endeavor. Many executive leaders become disconnected from the struggles of tactical execution and the pace of change. Transformation leaders frequently pause and assess whether their transformation journey is aligned with the latest insights on what works and what doesn’t. Use the health checklist presented in this report to conduct an “annual physical” of the areas that are vital for survival.

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