Trends Report

Drive Continuous Improvement With Strong Change Management And Employee Training

July 23rd, 2014
CS
Claire Schooley
With contributors:
Paul Hamerman , Victoria Boutan

Summary

In a constantly evolving society, enterprises and their employees continuously struggle to remain both competitive and profitable. Ongoing technological innovations have made it increasingly difficult for companies to develop and maintain coordinated business strategies. As customers become increasingly empowered, organizations need processes that allow them to make changes quickly and keep employee skills razor sharp and aligned with company goals in order to stay on top of trends and remain competitive with customers. This report introduces a framework for managing change and an explanation of the learning delivery approaches that allow organizations to adopt change successfully. HR professionals should play a leadership role in managing organizational change and provide business and technology leaders with a structure for driving successful outcomes in people-driven initiatives. For continuous improvement to be effective, technology must be an integral component to enable communication, collaboration, and multiple modes of technology-supported learning, including social collaboration, formal learning programs, and informal learning delivery.

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