Vision Report

Drive Faster, Better Strategic Decisions With Enterprise Risk Management

August 2nd, 2021
With contributors:
Amy DeMartine , Isabelle Raposo , Peggy Dostie

Summary

Risk pros today must be ambidextrous to protect their business from risks to and from the enterprise, the ecosystem, and systemic risks, as well as understand the impact of their decisions to customers, employees, partners, and the brand reputation. Mature firms enable a world-class enterprise risk management (ERM) program to navigate risk and steer their businesses through the changing dynamics and expectations to become a trusted business and value-aligned brand. In this report, we cover why and how firms establish successful ERM programs.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.