Evolve Your Infrastructure Architecture For Systems Of Engagement

The workloads presented by emerging systems of engagement have grown, dominated by a proliferation of mobile clients, big data and analytics, and nearly ubiquitous implementations of virtualization and cloud computing services, including emerging private cloud. The architectural underpinnings of the supporting architectures have also changed because of the limitations of traditional architectures to support legacy systems of record. Architecture for the environments you must now support embodies new concepts of network, processing, and storage resource locality to address the intensive data and communications demands. You need a new focus on integrated management and DevOps (development + operations) principles. This report outlines the strategic plan of Forrester's solution for infrastructure and operations professionals working on infrastructure transformation. This report reviews the pressures that have shaped these new functional architectures and outlines the necessary adaptations that have taken place in enterprise infrastructure architecture. It also lays out emerging best practices for building an architecture that can scale as your business demands accommodate the growing focus on customer engagement and experience.