Trends Report

Financial Services Sourcing Teams Must Keep Up With A Managed Telecom Services Surge

Globalization And Mobility Momentum Push Firms To Buy Managed Telecom

April 11th, 2008
BP
Brownlee Thomas, Ph.D.
With contributor:
Andrew Parker

Summary

Large financial services firms are finding that managing complex network migrations to an IP architecture is hard to do in-house. Moreover, once the convergent telecommunications network is up and running, they want to leverage the investment and roll out new performance-sensitive applications companywide. To help, a growing number of banks, brokerages, and insurance firms are employing third parties to design, deploy, and manage their IP network environment. By late 2010, most of them expect to complete their network migration to MPLS. A large portion of them will also consider outsourcing management of their new networks to a provider offering advanced services like LAN/WAN integration for voice over Internet protocol (VoIP) and application-specific SLAs.

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