Best Practice Report

Five Essential Components Of Great SaaS Governance To Balance Agility And Risk

August 8th, 2024
Liz Herbert, VP, Principal Analyst
Liz Herbert VP, Principal Analyst
With contributors:
Linda Ivy-Rosser , Bill Martorelli , George Lawrie , Charles Betz , Lee Sustar , Christopher Condo , David Mooter , Tracy Woo , Andras Cser , Hannah Murphy

Summary

Software-as-a-service (SaaS) solutions are key to an agile and resilient technology stack. They are often the primary or only choice available from today’s leading software vendors. SaaS is now a major — and still growing — element of the software industry and is widespread in most application portfolios, often to the tune of hundreds of millions of dollars of software spend. Tech leaders must balance value with risk; without appropriate governance, firms can face issues including overspend, security risks, and vendor viability risks, but too much oversight can stifle agility and value. This report provides a checklist of the five essential elements of SaaS governance to accelerate business results.

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