Trends Report

Five Payment Trends North American eBusiness Professionals Should Watch: 2016 To 2018

April 13th, 2016
BM
Brendan Miller
With contributors:
Fiona Swerdlow , Andras Cser , Jacob Morgan , Sucharita Kodali , Martha Bennett , Adam Silverman , Rebecca Katz , Nicole Lesperance

Summary

Consumers are tapping digital touchpoints to shop, and they increasingly rely on mobile devices online and in-store. In turn, retailers are shifting their attention to deliver more value to customers across these touchpoints, including through the payments value chain. This report outlines five significant trends in payments that we see developing in the next two years and their implications. eBusiness and channel strategy professionals will settle on the emerging payment technologies that deserve immediate attention, pilot consideration, or resource allocation.

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