Summary
Forrester’s Balanced Scorecard for tech execs helps promote the value of technology while powering decisions around improving customer products, services, and experiences — as well as guiding transformation, performance, and alignment. While the Balanced Scorecard has been around for a while, Forrester has developed an updated vision for what is really most important. This report discusses Forrester’s new Tech Management Balanced Scorecard and how to accelerate your future fit IT strategy.
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