Summary
Forrester’s Balanced Scorecard for tech execs helps promote the value of technology while powering decisions around improving customer products, services, and experiences through alignment, adaptivity, and trust. While the Balanced Scorecard has been around for a while, Forrester has developed an updated vision for what is most important. This report discusses Forrester’s Tech Management Balanced Scorecard and how to accelerate your journey to high-performance IT.
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