How To Report

Forrester’s Future Fit Platform Decision Framework

Optimize Your Platform Journey Using Forrester’s Four-Step Approach

March 22nd, 2023
With contributors:
Matthew Guarini , Liz Herbert , Dario Maisto , Hannah Murphy , Ian McPherson


Platforms play an integral part of a future fit technology strategy. However, these benefits don’t come without tradeoffs. To avoid digital-sameness and loss of control, future fit organizations make careful choices when thinking about platforms in the context of their overall strategy. This report presents a four-step decision-making process that enables organizations to exploit the benefits of modern technology platforms while staying in control of their differentiating assets and engagement standards.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.