Template

Forrester’s Future Fit Technology Business Case Template

Using Forrester’s TEI Framework To Build The Case For Your Customer-Obsessed Investment

March 28th, 2023
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Summary

Traditional accounting-driven (ROI-driven) business cases are an obstacle to future fit technology strategies. They favor safe cost reduction over risky creativity and undervalue adaptivity and resilience. Tech execs need new ways to evaluate innovative proposals. Forrester’s Future Fit Technology Business Case Template gives technology executives a customizable financial model to build next-generation business cases.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.