Data Overview Tool

Forrester’s Global Business Technographics Telecommunications And Mobility Workforce Survey, 2016: Overview

A Business Technographics Presentation

August 18th, 2016
Tyler McDaniel, null
Tyler McDaniel
With contributors:
Reineke Reitsma , Xiaotong Duan


This report is our overview of the workforce’s device usage, BYO behaviors and attitudes, and mobile device app usage based on Forrester’s Global Business Technographics® Telecommunications And Mobility Workforce Survey, 2016. We analyzed the data by region, company size, and mobile versus nonmobile workers. Our analysis shows that mobile device usage, including wearables, is on the rise and that workers at small and midsize businesses tend to pay for their own apps more than enterprise workers do. Marketers, product managers, and market strategists can use this report to build their knowledge of workers’ mobile behaviors.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.