Future fit organizations recognize that delivering employee and customer value requires balancing global scale and efficiency vis-à-vis local customization and differentiation. In Forrester’s Future Fit Survey, 2022, 46% of business and technology professionals at future fit organizations noted that optimizing the balance of their global and local IT and technology footprint was a critical priority, compared to 19% of their peers at traditional organizations. This is a snapshot of Forrester’s data on how organizations optimize their delivery strategy to become future fit.