Report

Future Fit Sourcing Strategies Deliver Superior Customer Outcomes

Collaboration Via Partner Ecosystems Replaces Outdated Category- And Competition-Based Sourcing

September 30th, 2021
With contributors:
Pascal Matzke, Kerstin Wehmeyer, Kara Hartig

Summary

A few leading companies have embraced new approaches to managing their technology vendor portfolios, which Forrester calls a future fit sourcing strategy. This builds on strong strategic partnerships as the foundation, with a focus on business capabilities and outcomes replacing traditional cost-focused category strategies. It also includes multisourcing from small and midsize vendors to add extra creativity and innovation to complement the partnership core and to balance business stakeholders’ need for autonomy with the central tech leader’s desire for simplification and economies of scale.

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