Trends Report

Future-Proof Your Workforce Strategy With Adaptive Talent Management

Get Started Delivering The Future Of Work Today

February 19th, 2020
Mark Brandau, null
Mark Brandau
With contributors:
Pascal Matzke , Audrey Hecht , Ian McPherson


Yesterday's approaches to talent management do not support the future of work and customer-obsessed strategies. A new approach that focuses on talent adaptivity is required to effectively support organizations' continuously evolving customer-obsessed strategies. This report examines adaptive talent management, defining what it is, how to apply it across the employee lifecycle, and what CIOs and chief human resources officer (CHROs) should do to get started right now.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.