Data Snapshot

HCM Buyer Satisfaction, 2023: Workforce Analytics And Planning Software Category

April 19th, 2024
Betsy Summers, Principal Analyst
Betsy Summers Principal Analyst
TC
Tyler Castro
With contributors:
James McQuivey, PhD , Demi Starks

Workforce analytics and planning software allows organizations to understand key insights about their workforce and plan for their future headcount needs. Organizations that want to increase their agility need to invest in these capabilities. Forrester’s Software 1 Survey, 2023, reports that 66% of global software decision-makers are adopting this technology. Of those organizations, 66% are satisfied with their current solution and plan to keep it, a 9% increase from 2022. Only 23% of adopting organizations are evaluating or planning to replace their current software with another product from the same vendor, a 9% decrease from last year.

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