Summary
Workforce management software allows organizations to optimize their workforce via scheduling, capacity planning, and absence management. Of those who have already adopted or plan to adopt this technology and have a primary provider for it, 59% are satisfied with their current solution. Only 9% of respondents are looking for a new vendor, indicating a high level of vendor satisfaction. HR and IT leaders should review their workforce management solution’s capabilities and roadmap to determine whether it will meet their current and future needs.
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