Best Practice Report

How Generative AI Will Transform ERP

AI Takes Center Stage In ERP Evolution

May 22nd, 2024
Liz Herbert, VP, Principal Analyst
Liz Herbert VP, Principal Analyst
With contributors:
Linda Ivy-Rosser , Rowan Curran , Hannah Murphy

Summary

Generative AI (genAI) is getting a lot of buzz from enterprise resource planning (ERP) vendors, and it has started to dominate the narrative. Most vendors are touting investments, venture funds, partnerships, and early functionality or roadmaps in their customer communications and earnings calls. In stark contrast, customers are still very early on their ERP AI journey. This report describes the current state of genAI in ERP, how to start the journey, and what it means for the future of ERP.

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