Summary
Following a successful series of account-based marketing (ABM) pilots in North America, SAP decided to scale globally with an industry ABM approach. Initially, customizable content was developed around the needs of a subset of accounts in six verticals; it was then scaled and redeployed to other key accounts. An asset customization and ordering system was critical to success as it enabled self-service by field marketers and sales reps all over the world.
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