Trends Report

How Spanish Employees Feel About COVID-19 In May: A PandemicEX Update

May 28th, 2020

Summary

Forrester’s Q2 2020 European PandemicEX Survey reveals that Spanish workers are pessimistic about the long-term future and worried about the measures that will be put in place when the country exits lockdown fully. In March, more than half of Spanish workers were not confident in the government’s plans, and their job’s stability; in May, middling trust in the government stayed the same, and confidence in business leaders remained strong, with fears of job losses worsening. Spanish workers have adapted to the lockdown measures and feel safer in May than they did in March, but they wish to go back to the office while retaining the flexibility to work from home more often. Spanish firms’ COVID-19 risk management plans were not as good as they seemed at first, judging by employees’ increased skepticism in May, and communication from managers and executives has been unhelpful. Forty-four percent of Spanish employees say their company lacks the technology resources to allow people to work from home effectively; thus, issues are increasing and the continued strain of balancing work and home life in less-than-ideal circumstances means home workers feel less productive than they did in March.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.