Summary
Training departments in companies of all sizes are revamping their training and learning programs. Why? Learning organizations must develop employee-centric, business-driven learning strategies that guide the successful deployment of learning that is more contextual and more relevant to employees' work. Workforce quality and productivity remains one of the most vital areas where an organization gets significant competitive differentiation. Over the past five years, we have helped learning, IT, and HR directors examine their training programs and infuse them with online learning. Now, with Learning 2.0 — wikis, blogs, social networking and other tools — coming into enterprises, as well as new, young tech-savvy workers getting hired, information and knowledge management professionals (I&KM) must develop learning strategies that combine multiple learning methods and approaches — including classroom, online, and informal learning. This approach will encourage workers to gain maximum proficiency in ways that best suit them and empower the workforce to drive business success.
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