Best Practice Report

How To Use Outcomes-Based Terms In Your Contracts For Modern Application Development

Rewarding Partners For Outcomes Aligns All Parties’ Contributions To A Successful Product And Team

May 25th, 2022
Diego Lo Giudice, Vice President, Principal Analyst
Diego Lo Giudice Vice President, Principal Analyst
Ted Schadler, VP, Principal Analyst
Ted Schadler VP, Principal Analyst
Duncan Jones, null
Duncan Jones
With contributors:
Chris Gardner , Merve Kandemir , Kara Hartig

Summary

Outcomes-based contracts are hard. But in modern application development (MAD), they bring big benefits to your product, organization, and team (e.g., learning new ways of working). So it’s worth overcoming these obstacles and crafting a contract that includes terms to align your partner’s incentives with yours. This report gives you the details and terms to create a successful outcomes-based contract.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.