HR Analytics Become A Must

Human resources (HR) departments are viewed as service centers providing critical, but nonstrategic, services to the business. In a turbulent economy where workforce reductions are contemplated daily, it is clear that HR needs to become more strategic in managing its most critical asset: people. Forward-looking analytics that push well beyond traditional metrics are the cornerstone of this effort. But siloed systems, inconsistent data, and a lack of benchmarks and tools have made this increasingly difficult to achieve. To address this problem and become more strategic, HR professionals must get their arms around the data, identify key performance indicators (KPIs), settle on a technology approach, and infuse the data into their organization.