Trends Report

HRM Solutions: Traditional Models Clash With Next-Generation Processes And Technology

September 24th, 2010
With contributors:
Ralph Vitti , Connie Moore

Summary

Human resource management (HRM) applications — consisting of six categories of solutions ranging from core transactions to strategic talent management — represent a market in transition. In this $8.7 billion software market, talent management stands out as the fastest-growing solution segment, and SaaS revenues are increasing rapidly as on-premises licenses stagnate. The diverse array of HRM processes challenges enterprises to find a one-stop shop for HRM applications, even with the breadth of solutions offered by market leaders SAP and Oracle. Yet blending multiple HRM solutions presents architectural and integration challenges that affect the cost of ownership. Business process professionals should innovate their HRM processes and applications strategies by considering the architectural tradeoffs between comprehensive packages and best-of-breed specialists, while leveraging the appropriate deployment model choices combining SaaS, outsourcing, and on-premises methods.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.