Decision Tool

Identity Orchestration: Decision Tool

Say Goodbye To Brittle Legacy Customer Identity Workflows

March 28th, 2022
With contributors:
Merritt Maxim , Hailey DiCicco , Peggy Dostie


Customer identity and access orchestration (CIAO) allows organizations to meet very complex and changing customer identity and access management (CIAM) requirements by connecting and implementing enrollment, authentication, authorization, and self-services use cases to the varied landscape of existing, often siloed, connected business applications and legacy CIAM solutions. Developer-friendly CIAO reduces CIAM’s operational cost when implemented in an adequate strategy framework.

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