Best Practice Report

Improve Architecture Engagement To Deliver Better Business Outcomes

Successful Engagement Transforms How Stakeholders Perceive Architecture’s Value

March 6th, 2024
With contributors:
Paul McKay , Charles Betz , Zaklina Ber , Demi Starks


Enterprise architecture (EA) practices still fail to show value to organizations, leading to a risk of irrelevance or, worse, disbandment. Architects who focus on being right often diminish the power of strong and positive engagement with stakeholders. Our research finds that positive engagement leads to better architecture and business outcomes, and that architects must develop skills to lead with influence, empathy, and impact. Read this report to find out how to improve your architecture team’s engagement with stakeholders, upskill your architects, and enhance your team’s relevance.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.