It's no secret that people are the most expensive and important asset for firms, but many firms struggle with the processes and technologies to manage this asset. The Forrester Best Practices Framework For Human Capital Management (HCM) is designed to help you identify areas where your HCM strategies, processes, and technologies need to mature. This framework is malleable and can be tailored to your specific business requirements. You can use this diagnostic tool to evaluate your capabilities, build business stakeholder consensus, determine your implementation strategy, select the right technologies, and monitor continuous improvement.