Trends Report

Inquiry Spotlight: Video Solutions, Q1 To Q4 2010

A Hot Market, But Questions About ROI, Vendors, And Integration Remain

April 20th, 2011
LP
Lutz Peichert
With contributors:
Christopher Andrews , Caroline Roeleveld-Hoekendijk , Mark Grannan

Summary

Forrester has identified pervasive video as one of the four "groundswell" technologies that IT leadership will use to empower their employees over the next decade. Since Forrester's insights on video solutions vary across different technology solutions, we segmented 117 inquiries related to enterprise video to understand how our clients are considering or adopting these technologies. Almost half of our IT clients asked questions about video solutions deployment — indicating that they have already selected their vendor(s) of preference and need help with integration. Other questions focus on how to calculate the ROI of video solutions, how to identify key players in the video solutions market, and how to make video solutions deployment successful.

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