Trends Report

Is Open Source Software Confusing To CIOs?

Identifying The Most Urgent Communication Challenges For Vendors

March 16th, 2009
With contributors:
Christopher Andrews , Jean-Pierre Garbani , Edward Radcliffe

Summary

The budget situation in many IT organizations today means that CIOs are paying more attention to the open source discussion than ever before. We created a fictitious discussion between two CIOs to identify the major concerns and even confusion about the adoption and business aspects of open source software products. Vendors that provide open source products or services related to these products should tailor their communications to prospects around the benefits of flexibility, concerns about quality, innovation, and their business model.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.