Summary
This report outlines the application and use of content management systems (CMSes) based on reference customers from The Forrester Wave™: Content Management Systems, Q3 2023. Some of the insights include: 1) CMS is the central aggregator of digital experiences; 2) despite headless innovations, desktop and mobile remain the primary digital endpoints; and 3) customers find the lift required to implement personalized experiences challenging. There is strong validation from reference customers that CMSes are the central orchestrators of digital experiences and continue to be critical to the growth agenda for all B2B and B2C organizations interviewed, across verticals.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).