Learning Technologies Engage Employees, Customers, And Channel Partners

Research studies show that online learning is as effective — and in some cases more effective — than classroom learning. Technology enables fast, efficient learning and allows for in-depth analysis and problem-based learning. But corporate training departments face a major problem: With so many technologies available to use in online learning, how do business leaders identify the most effective technologies and maximize the value of online learning? In our previous report, "Improve Customer Engagement With A Blended Learning Strategy," we presented the models for learning. This research report examines the technologies that drive these learning strategies. We explore on-demand, formal, and social learning technologies and suggest a framework to help you apply the right technology at the right time. The report includes customer, channel partners, and distributor learning, as well as internal employee learning.