Trends Report

Making I&O Investments To Save The Business

How IT Operations Can Help Improve Its Business' Bottom Line

February 9th, 2009
Chris Silva
With contributors:
Alexander Crumb , Robert Whiteley III


Organizations across industries and continents are facing a bleak 2009, and many managers are tasked to find elusive savings and cut costs while keeping their organizations afloat and fully staffed. While there has been much said about the withering effect the current economic downturn is having on businesses large and small, it's possible for IT investments and the IT staff responsible for them to change the fates of the larger business. Forrester polled its IT Professional Research Panel to understand the investments and the sacrifices their organizations are making in 2009. The results show a surprisingly positive outlook on the future of the business and some largely consistent investments and cutbacks that aren't too radically divergent from before the economic crunch. Organizations are relying on IT to make use of efficient technologies and manage a slowdown in some areas of infrastructure spending — in many cases as a result of adopting efficient technology — to save the business.

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