Data Snapshot

Managers Who Coach Their Employees Drive Retention

Employees Whose Managers Coach Them Are More Likely To Stay At Their Organization

November 29th, 2023
Betsy Summers, Principal Analyst
Betsy Summers Principal Analyst
TC
Tyler Castro
With contributors:
James McQuivey, PhD , Camille Floyd , Demi Starks

How an employee’s direct manager behaves has a huge impact on worker retention. Data from Forrester’s Future Of Work Survey, 2023, revealed that 46% of workers report that they have a manager whom they describe as a coach. Employees with a coaching manager are 1.5 times more likely to stay at their current company for the next 12 months than employees who don’t have a manager they perceive as a coach. This data snapshot shows how manager coaching impacts an employee’s intention to stay at their current company.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($395).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.