Trends Report

Market Overview: Business Continuity Planning Software

Using Software To Transform BC Planning From A One-Time Event To A Program

May 30th, 2007
With contributors:
Galen Schreck , Rachel Batiancila


According to Forrester's Business Technographics® May 2006 North American And European Enterprise Infrastructure And Data Center Survey, 56% of 1,017 IT decision-makers at North American and European enterprises said purchasing or upgrading disaster recovery capabilities is either a critical or important priority during the next 12 months. Investing in advanced recovery technologies and building or sourcing alternate data centers is one way to improve capabilities, particularly for disaster recovery, but in reality, most challenges related to disaster recovery and business continuity (BC) are based on process and procedure. Firms typically do not have a centralized BC program office that enforces standards, consistency, and quality across a distributed organization or across hundreds of localized BC plans, and these plans are rarely, if ever, tested. To address these challenges, more firms are turning to Web-based software to transform their static BC plans from Word documents and Excel spreadsheets into a more mature BC program.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.