Summary
Several forces are slowly transforming the stable but growing market for IT infrastructure services in Europe, including the rising profile of offshore suppliers, maturing global delivery, productization of service and consulting offerings, and industry consolidation. Indian-based offshore providers are increasing their footprint in the European infrastructure outsourcing market, but their market presence is still lower than the traditionally strong service providers in Europe like HP, IBM, Siemens (SIS), and T-Systems. European sourcing and vendor management (SVM) professionals need to recognize the key changing trends of the infrastructure service market and should understand and identify the right solution within infrastructure providers' changing portfolios to meet their company's business requirements.
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