Summary
Salesforce continues to grow at impressive rates, now boasting more than 140,000 customers and a wide solutions footprint spanning customer resource management (CRM), IT service management (ITSM), platform-as-a-service (PaaS), and more. Customers increasingly view Salesforce as the most important platform for digital transformation. However, Salesforce customers lack the resources or solutions knowledge to achieve their goals and they are turning to third-party services partners for help. This report discusses the overall landscape of services providers helping clients with Salesforce work and outlines the key providers relevant to your Salesforce projects and ongoing management.
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