Data Snapshot

Most Employees Are Either Champions Or Coasters

Burnout Insights From Forrester’s Future Of Work Survey, 2023

February 22nd, 2024
Jonathan Roberts, Senior Analyst
Jonathan Roberts Senior Analyst
TC
Tyler Castro
With contributors:
James McQuivey, PhD , Demi Starks

Forrester’s Future Of Work Survey, 2023, reveals the variety in how burnout is experienced. A full 32% of the workforce are Champions (highly engaged employees who experience little burnout) — a dramatic increase from 21% in 2022. Just 19% of the workforce falls into the Tired Rockstar category, down from a whopping 32% in 2022. These workers, while highly engaged, also find themselves burned out. Another 30% of employees are considered Coasters, low-engagement workers with low burnout and low commitment. The final 19% are Red-Zone Workers; they’re burned out, disengaged, and at high risk of leaving the organization.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($395).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.