Trends Report

New Organizational Models Of IT Balance Efficiency With Responsiveness

February 14th, 2013
MC
Marc Cecere
With contributors:
Khalid Kark , Andrew Smith

Summary

To redesign an IT organization, you need to know the potential organizational models, their pros and cons, and how they would meet the needs of your organization. Fortunately, there are a relatively small number of models that work well. This report will describe two groups of models that differ in their orientation toward efficiency or customer responsiveness. Furthermore, this report will identify the conditions that should drive an organization toward a specific model as well as identify the adjustments that should be made to these models to limit their downsides. Finally, this report will describe how the business technology principles of business empowerment, service orchestration, and business outcomes can be applied across any of these organizational models.

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