Best Practice Report

Not So Fast — Manage Quick Response (QR) Code Risks Across The Lifecycle

January 6th, 2023
Sandy Carielli, Principal Analyst
Sandy Carielli Principal Analyst
Alla Valente, Senior Analyst
Alla Valente Senior Analyst
Janet Worthington, Senior Analyst
Janet Worthington Senior Analyst
Heidi Shey, Principal Analyst
Heidi Shey Principal Analyst
Enza Iannopollo, Principal Analyst
Enza Iannopollo Principal Analyst
Cody Scott, Senior Analyst
Cody Scott Senior Analyst
Scott Bartley, null
Scott Bartley
Renee Murphy, null
Renee Murphy
With contributors:
Amy DeMartine , Isabelle Raposo , Demi Starks

Summary

Over the past few years, organizations have dramatically increased their use of quick response (QR) codes to share information with customers. But they’ve not paid much attention to the associated security and privacy risks, and if customers aren’t worried, they should be. Social engineering is the most common risk, and organizations face both direct and indirect damage. Security and risk pros should read this report to inform their mitigation strategy at the three levels of QR code implementation risk: the user, the code, and the digital ecosystem.

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