Best Practice Report

Not So Fast — Manage Quick Response (QR) Code Risks Across The Lifecycle

January 6th, 2023
With contributors:
Amy DeMartine , Isabelle Raposo , Demi Starks

Summary

Over the past few years, organizations have dramatically increased their use of quick response (QR) codes to share information with customers. But they’ve not paid much attention to the associated security and privacy risks, and if customers aren’t worried, they should be. Social engineering is the most common risk, and organizations face both direct and indirect damage. Security and risk pros should read this report to inform their mitigation strategy at the three levels of QR code implementation risk: the user, the code, and the digital ecosystem.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.