Now Tech Report

Now Tech: Bot Management, Q4 2021

Forrester’s Overview Of 31 Bot Management Providers

November 29th, 2021
With contributors:
Amy DeMartine , Isabelle Raposo , Peggy Dostie

Summary

You can use bot management providers to detect and defend against sophisticated bot attacks, reduce friction and improve customer experience, and provide visibility to stakeholders across the organization. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. Security and risk pros should use this report to understand the value they can expect from a bot management provider and to select one based on size and functionality.

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