Landscape Report

Now Tech: DOP For Public Sector And Nonprofit, Q4 2021

Forrester’s Overview Of 15 DOP Vendors For Public Sector And Nonprofit

November 16th, 2021
With contributors:
Keith Johnston , Alessia Stewart , Madison Bakalar

Summary

Public sector digital operations platform (DOP) vendors are used to run your public sector and nonprofit entities in areas such as sourcing and accounting, to engage with citizens or other constituents, and to analyze the health of your organization. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, functionality, geography, and subindustry market focus. Applications buyers in industries such as government, nonprofit, and education should use this report to understand the value they can expect from a DOP vendor for public sector and nonprofit and to select the right one for their needs.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.