Landscape Report

Now Tech: Software-As-A-Service Operations Solutions, Q3 2021

Forrester’s Overview Of 15 SaaS Operations Solution Providers

August 2nd, 2021
Bill Martorelli, Principal Analyst
Bill Martorelli Principal Analyst
With contributors:
Lauren Nelson , Duncan Dietz , Diane Lynch

Summary

You can use software-as-a-service (SaaS) operations solutions to optimize your spending on SaaS, manage your SaaS estate throughout the SaaS adoption and administration lifecycle, and simplify and automate the administration of your major SaaS platforms. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, functionality, geography, and market focus. Infrastructure and operations professionals should use this report to understand the value they can expect from a SaaS operations solution provider and to select one based on size and functionality.

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