Vision Report

Open Finance Will Reshape Financial Services Over The Coming Decade

Adoption Will Be Uneven Depending On Sector And Country

August 5th, 2021
Jacob Morgan, null
Jacob Morgan
With contributors:
Oliwia Berdak , Zhi-Ying Barry , Jost Hoppermann , Corrado Loreto , Sam Bartlett

Summary

Open finance extends data sharing principles across a wider set of financial products than open banking. It also marks the acceleration of a decade-long evolution in delivery and distribution toward embedded financial services. It could lead to financial services firms losing control of the customer relationship — or drive well-being and ease and improve the user experience as firms harness trust, technology, and insight to deliver truly customer-focused outcomes. Read this research to understand the scope of open finance, its impact on end users, and how the industry will change, then use the framework to understand its progression across sectors and geographies to plan your firm’s response.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.